Check-Ins
Request ServiceCheck-Ins
Sometimes animals don’t require constant company, some don’t even like it! To accommodate them we offer check-in services where one of our qualified and highly trained team members will come to check-in on your pet 1 - 3 times per day for either 30, 45 or 60 minutes. We also offer 15 minute visits in select areas of the city.
We set up a preliminary Zoom meeting with a member of our office team. During that call we will gather all of your care instructions (for both your home and pets), as well as go over some emergency planning. At the end of the call we will send you the digital version of our service agreement and a login link to our customer portal that contains all of your care instructions and booking information. We will then schedule a time to collect your key and you're ready to rock and roll!
Pricing
15 Minute Check-in
$22.25 plus HST
30 Minute Check-in
$34.25 plus HST
45 Minute Check-in
$42.50 plus HST
60 Minute Check-in
$50.00 plus HST
Key Handling
$16.50 plus HST
Frequently Asked Questions
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Question: My cat doesn’t like people, what are you going to do for the extra time you’re in my home?
Answer: Our staff will sit and let your cat become accustomed to our presence. Some cats just need some extra time to get used to a stranger in their home before they will approach us. Once your cat is comfortable with us, we will spend the extra time loving on your cat or playing if they are a playful cat.
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Question: My cat needs insulin, but you don’t do guaranteed service times
Answer: We don’t provide guaranteed service times. We will schedule you within a 2 hour block in the morning and in the evening for the booking to take place and we will include a note in your booking that your cat requires a time-sensitive medication so that your sitter knows and is aware of the medication needs. We strive to be at your home at a consistent time to give medications.